Nebula Cloud Solution (Managed Wi-Fi)

The Nebula Cloud is a fully cloud-based wireless networking solution with the option to additionally manage wired switches and security gateways within the single platform. It allows business to easily scale their wireless capacity across multiple sites with the ability to update, monitor and fix issues remotely. It also allows cloning of workgroup configurations and halts any attempt to break the network connections.


The Zyxel Nebula Cloud Platform

Businesses using Nebula products are able to achieve a plug-and-play network operating experience and can setup, maintain, and troubleshoot remotely, which dramatically increases staff productivity and allows for greater flexibility. The Nebula Cloud comprises various Nebula Cloud Managed devices such as access points, switches, and gateways. Products such as the ZyXEL NAP203 Access Point, the Zyxel NSW100-28P Nebula Switch, and the Zyxel NSG100 Nebula UTM Firewall, to name but a few, can be administered from a single location.

Cloud Managed Access Points

Zero-touch Deployments – Instant Setup

The Zyxel Nebula Access Points auto-configure themselves after installation, and then automatically connect to the Nebula cloud; so auto-configuration, provision, monitoring and diagnostics can be performed anytime, anywhere that even non-IT professionals can handle these easily..

Superb Wireless Experience – Intelligent Network Experience

With comprehensive wireless features such as Dynamic Channel Selection (DCS), Load Balancing, Smart Client Steering and more to provide more stable, reliable and faster connections , Zyxel Nebula access points deliver a better, optimized wireless experience to users.

Increased Network Uptime – Rapid Issue Resolution

The Zyxel Smart Antenna Technology has been proved as the perfect choice to deal with co-channel interference in challenging environments. The advanced antenna design adapts to every different scenarios and handles a variety of tough deployments, including high-capacity, high-performance and interference-laden environments.

Cloud Managed Switches

Zero-touch Deployments – Instant Setup

The Zyxel Nebula switches can automatically download the current configuration to new devices connected to the network to enable auto-provisioning without the need for on-site network professionals.

Plug-and-Play Addition – Efficient Network Provisioning

Switches are centrally managed with a single management interface; switch settings made in the Nebula Control Centre can automatically propagate to all connected Zyxel Nebula switches.

Increased Network Uptime – Rapid Issue Resolution

Zyxel Nebula Switches provide stable network environments by incorporating a mechanism that detects and prevents configuration that could potentially cause network disconnection between the device and Nebula Control Centre.

Cloud Managed Security Gateways

Zero-touch Deployments – Instant Setup

The Zyxel Nebula gateways can be quickly and easily deployed at a remote location through nearly zero-touch cloud provisioning. It automatically pulls policies and configuration settings, receives seamless firmware upgrades and security signature updates from the cloud without the need for on-site visits.

Nebula Control Centre – VPN connections & Policy Control

Establishing VPN to keep branch locations securely connected is done quickly and with the correct measures to keep the process secure. Either site-to-site or hub-and-spoke VPN connections can be configured in the Nebula Control Centre. Policy criteria can be added to every security feature and any configuration can be automatically propagated to all security gateways.

Threat Detection & App Blocking – Effective Network Protection

Nebula’s Intrusion detection and prevention system scans multiple layers and protocols to inspect vulnerabilities invisible to simple port-and protocol-based firewalls by utilizing Deep Packet Inspection (DPI) technology that eliminates false positives with a database of malware signatures and provides effective protection against intrusions from unknown back doors. Gateways can also identify, categorize and control social, gaming, productivity, and other Web applications and behaviours.

Rapid Scalability

With a large partner network, this solution can scale Worldwide rapidly.

All devices are plug-and-play with auto configuration.

Full monitoring from anywhere in the world.

 

Nebula Control Centre

The Nebula Control Centre (NCC) gives centralised, easy to use, control over wireless networks from a single Cloud-based user interface. Nebula simplifies business infrastructure through intuitive and scalable management, with core features that allow proper levels of control for networks of all sizes.

  • Simple to manage Wireless Networks from the cloud with a Reliable and stable service.
  • Manage and control daily business support needs across Europe remotely.
  • Easy and fast monitoring of every branch from a single platform.

The Nebula Control Centre Supports Switches, APs and Gateways with Zero-touch provisioning. It features a Quick Startup Wizard, which allows batch importing of Site Roles and Privileges and Batch from Excel to quickly register multiple devices or add multiple administrators and users.

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Steven Eagell Case Study


“Car dealerships today need to embrace new technologies and meet new standards or risk losing their customers to more modern and efficient companies. Zyxel’s Nebula Cloud Solution has helped us become a cable-free business, which means more productivity in our workshop and the sales floor.”

Steven Eagell – Managing Director
Steven Eagell Group

 


Established in Milton Keynes in 2002, Steven Eagell has grown to become an award-winning Toyota dealer group in the UK, with branches in Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Northamptonshire and Ipswich.

As well as offering the full range of new Toyota and Lexus cars including up to 1,500 quality used vehicles, Steven Eagell also offers extended facilities for customers, including customer waiting areas with refreshments, customer Wi-Fi and visual entertainment. At its official approved Toyota Centres, it is authorised to carry out Toyota servicing and repairs, using the latest diagnostic equipment and tools.

Overcoming Challenges in the Automotive Industry

With a clear goal to remain leaders in the car dealership market, Steven Eagell recognised the need to embrace new technologies and digital marketing methods. This, aligned with the new dealer standards from Toyota – which include a requirement to provide customers with free Wi-Fi within the dealership and service department – prompted the business to consider how these changes could actively improve its long-term success.

Steven Eagell also noted that updates to the way in which cars are built and maintained mean that mechanics and engineers are now more liable to reach for mobile diagnostics equipment than spanners due to the myriad embedded sensors and damage prevention systems within the car. This means it has become vital that a sophisticated and reliable IT infrastructure is in place to support staff to do their job effectively.

Setting itself the goal of becoming a cable-free business and focusing on these areas to provide the very best for its customers, Steven Eagell saw the importance of a robust Wi-Fi network as the foundation for this new model. The Wi-Fi network needed to be reliable enough to support the entire business: from sales management; customer Wi-Fi access; all the way through to new workshop tools like real-time vehicle reprogramming and laptop-based diagnostics systems in the servicing department.


Working with Kevin James Ltd to find a way forwards….

Steven Eagell engaged Kevin James Limited to design a network that was truly robust enough to support its needs. As a Zyxel partner, Kevin James Ltd. were confident in recommending the Cloud Nebula Solution, knowing that it would support both the current and future demands for Steven Eagell, providing the full range of utilities for its site requirements and flexibility to integrate seamlessly with the current setup.

Kevin James Ltd. conducted a site survey to recognise and resolve potential issues when relying on Wi-Fi setups, such as interference from various ramps, diagnostics equipment and also custom car alarms that can kill the Wi-Fi signal. Putting together a comprehensive plan, Zyxel’s Nebula Cloud Network was validated as the perfect solution to meet Steven Eagell’s needs.

The Nebula Cloud Solution was selected based on three core aspects: the ability, with intelligent wireless, to overcome recognised interference challenges; provision of multiple high performance network connections across a fully scalable wireless network infrastructure; and collation of network monitoring and reporting through a central cloud console.

Powerful Nebula Cloud Wi-Fi Network

Since the new network went live with the other tools, Steven Eagell have seen stable wireless connections across the site with the highest run speeds and no breakages in wireless delivery. Workshop technicians have more flexibility and full anytime access to all real-time diagnostics tools when performing car checks and reprogramming engines via laptops in the workshop (which in itself is an intensive wireless process). Kevin James Ltd. also has far better monitoring and reporting capacity over usage, with the ability to assign higher bandwidth to areas as required.

Configured, Monitored and Reported On Remotely

Steven Eagell’s real-time network monitoring capacity ensures that any changes or fluctuations are resolved in the quickest possible time and that changes are all logged in a controlled manner. This not only provides the peace of mind to grow as a modern and highly competitive business, providing the best possible environment for customers and employees, but also helps hem setting a high standard for the business moving forward and becoming a flagship dealer within the Toyota group.

Customer Wi-Fi – Empowering Sales

For the sales teams, being able to provide a customer- facing Wi-Fi network via the same wireless access points (APs) is something that wasn’t possible with previous solutions. This enables the sales teams to provide prospects with a more engaging and interactive experience during the sales process and allows customers to stay connected while they are waiting for their car to be serviced in the workshop. The business can also gather valuable customer data for effective and targeted marketing.

The reliability, new capacity and support achieved using the Nebula Cloud Solution has had key positive effects. Staff trust in the IT and new methodology has never been stronger, something which is fast becoming critical in the UK dealership market.

Using this Zyxel solution, Steven Eagell Toyota provide a professional, modern and well supported day-to-day experience for both its customers and employees.