Where It All Began

 
KJL Group started out primarily in the Automotive sector, before branching out into a wider number of verticals, not only providing traditional IT Support, but also bespoke software solutions.
 
Kevin much prefers the term “Technology Management” rather than I.T. He is always pushing the technical teams that look after our clients to consider all areas of technology and not just the IT aspect. This is to create a harmonious technical environment bringing together best-of-breed technologies throughout the business to maximise efficiencies and enhance output.




KJL Group's Philosophies

We have grown over the past 25 plus years organically and always at a rate that has ensured our customers can still be supported to the highest possible levels.
 
It has always been important to us to only promote and install a select few brands and technologies. This ensures our teams can always remain experts and not dilute the in-depth product knowledge by opening to too many new brands.
 
Our other main philosophy is to always communicate with our customers in plain English and not to confuse customers by talking tech at them. We have found over the years that our clients appreciate our honest and plain-speaking approach.




Providing Everything A Business Needs


From those early days of IT Support and bespoke software, we are now a full-on technology company. We provide everything a business could require, this includes:

• 
IT Support
• Hardware
• Cyber Security
• Networking Solutions
• CRM
• Telephony and Connectivity
• Managed Print Solutions

As well as this, we have also created a wide portfolio of Bespoke Software and Website Technologies for the Motor Trade and Construction Industries.




Meet The Team At KJL Group

Putting the right people in place to help you advance your business.



Kevin James

Founder/Managing Director

Kevin is the Founder and Managing Director of the KJL Group, where he leads business strategy and technologies. Kevin is a highly experienced IT director, engineer and software developer, adept at helping businesses maintain high standards of excellence through technology, especially during periods of growth and expansion. After 25 years in the industry, Kevin still has a very much hands on approach to assisting clients and driving the business forward.

Greg French

Operations & Technical Director

With over 18 years of service with the KJL Group Greg has been part of the success of the business and plays a vital role in day to day operations as well as technical leadership. As a member of the board, Greg ensures service delivery is to the highest standards whist directing vital and complex project delivery with little or no disruption to client operations.


Alex Cook

Commercial Director

With many years’ experience across a number of business sectors, Alex manages the commercial operations of the KJL Group of companies. Alex offers key focus to ensure that the KJL Group delivers the right commercial solutions to the market to serve both our existing and new clients. Alex also heads up our associated company KJL Document Solutions.


Ali Steele

Support Manager

Ali is a highly experienced Microsoft support engineer with Advanced level qualifications in IT Systems. Ali leads the KJL technical support team ensuring the highest levels of service delivery day in day out. Using our advanced ITSM & RMM systems, Ali continues to evolve our support model to maximize team efficiencies and client support communications.


Steve Chapman

Network Operations Manager

Steve is a qualified and highly experienced network architect and network support engineer, as well as heading up the KJL Network Operations team. Steve is driven to ensure network efficiencies and securities are optimized to the highest of levels thus maximizing network service delivery. Steve is also very experienced on our preferred Firewall and UTM solution, SmoothWall with over 10 years product exposure.


Liam Still

Project Manager

As the primary Project Manager for the KJL Group, Liam manages the smooth delivery of all projects both large and small. As a highly skilled IT engineer, Liam is very much hands on in not only building and managing projects but also plays an important role in on site delivery and is not afraid to roll up his sleeves and get involved. Liam has a particular passion for rebuilding comms rooms for clients of which there are many success stories


Julie James

Director of Services

As a board director Julie plays an important role in ensuring that the KJL Group continues to deliver client services to the highest of levels. Julie also provides daily first-line technical support and will often be the first point of contact for inbound telephone support calls.


Mark Woods

Junior Support Engineer

Mark has enthusiastically joined the company as a Junior Support Engineer, he is excited to expand his knowledge in IT Support & Technology.


Callum Montgomery

Support Engineer

Callum is a highly experienced support desk engineer with many years service with the KJL Group. Callum originally served an apprenticeship with the business and has continued to build his career to become a respected member of the team. Callum has a calm, cool approach to supporting clients and is able to deal with all types of support request regardless of complexity in a time efficient manner.


Mike Lilley

Dealer Management System Support Analyst

Mike is a qualified and highly experienced DMS Support Engineer with many years experience with CDK systems including Rev 8 and CDK Drive. Mike supports a number of our automotive clients providing both basic and advance system support across CDK systems including VSB, CRM, accounting and manufacturer systems.


Marc Woodfield

Support Analyst

Marc recently moved into IT after many years working in the cinema industry. Since then, he has discovered a particular interest in networking. This has seen him attain Comptia A+ and Network+ qualifications, and he is currently training for the Cisco CCNA qualification.


Craig Chapman

Junior Support Engineer

Craig joined KJL as an apprentice to which he went on to pass all qualifications with flying colours to which he was then appointed as a junior support engineer. Craig is a true techie and will get involved with all aspects of IT support regardless of complexity and is often seen assisting more senior engineers. Craig has a passion for code with experience in scripting and key languages including VB. NET and C# as well as advanced Powershell


Ben Beardwell

Support Engineer/System Admin

Ben is a highly experienced remote support engineer with Advanced level qualifications in IT Systems. Ben provides a wide range of IT support skills to clients both large and small with advanced experience in Office 365 environment setup and management. Ben also has responsibilities to manage and maintain internal KJL Systems.


Sean Macmillan

Support Engineer/Trainer

Sean ensures our support engineers receive regular training across all services offered by the KJL Group. This also extends to offering training to clients for both KJL applications as well as the range of Microsoft solutions. Sean also offers IT support to clients and plays a key role in supporting and evolving KJL solutions.


Joe Donovan

Support Engineer

Joe is an experienced IT support engineer and provides both telephone and regular on-site support services to clients.


Callum Scarff

Junior Support Engineer

Callum is a junior support engineer who joined the team in 2019


Louise Scott

Accounts and Admin

Louise is a key member of the KJL accounts and admin team with a multitude of daily responsibilities including purchasing, stock control, stock dispatch and invoicing.


Heather Smith

Financial Controller

Heather maintains the groups finances and oversees both the accounts and admin team.


Tyler Digby

Junior Support Engineer

As our newest team member, Tyler has joined up as a young, enthusiastic engineer keen to fast-track his knowledge growth in IT Support & Technology.


James Taylor

Digital Marketing Consultant

James joined KJL Group with over two years marketing experience and a degree in Management and Marketing. James' role includes website maintenance, social media management, creating marketing materials, and more.


Nicholas Barradas

Product Support & Development Engineer


Derrick Millburn

Product Support & Development Engineer

Derrick is a highly experienced software and solutions developer as well as a system architect providing design models to our core development team. With experience in a number of development languages including VB.NET and C#, Derrick is able to design, build, test and deploy systems to a live environment regardless of complexity.


George Clark

Junior Support Engineer

George is an 18-year-old Junior Support Engineer, joining KJL Group from Sixth Form. He studied CCNA 1-3 (not having the certification just yet), CIDA (Certificate in Digital Applications), and has an ICT Level 3 National Extended Certificate. George is passionate about IT and eager to learn more and become experienced in the field.


Shiva Katara

Senior Developer

Shiva is a highly experienced software developer (12+ years) with experience in a number of development languages including .NET, MVC and C#,


Sumit Sachdeva

Technical Lead

Sumit is a highly experienced software and solutions developer as well as a system architect providing design models to our core development team. With experience in a number of development languages including VB.NET and C#, Sumit is able to design, build, test and deploy systems to a live environment regardless of complexity.


Your Space Is Waiting!

Experienced IT Engineers

We are currently looking for experienced support engineers to join the KJL Team. For more information, click the link below.


View vacancies


KJL Document Solutions - Print Management Team

Richard Snuggs

Service & Installations Manager (MPS)

Richard is a highly experienced senior print engineer with a range of qualifications covering print management. Supporting manufacturers including Kyocera, Konica Minolta and Lexmark, Richard leads the print management team in delivering a fast and efficient service including PDI, installation and service calls.


Luke Gellard

Service & Installations Supervisor (MPS)

Luke is fully qualified to support & service Kyocera, Konica Minolta and Lexmark devices. Working closely with the MPS Service Manager Luke is involved in new installations as well as day to day service callouts and preventative maintenance including regular fleet firmware upgrades.

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Adam Rudd

Warehouse and Delivery Operative

As a relatively new member of the team Adam plays an important role in warehousing duties including deliveries, PDI preparations and stock management. Overtime, Adam is keen to grow his career with KJL Docs to become a qualified print engineer.


Joe Baxter

Managed Print Solutions Engineer

Joe is an experienced Senior Photocopier/Printer Engineer with expertise in Managed Print Services and Print Solutions. He is qualified on Kyocera, Canon, Ricoh, Xerox, HP, PaperCut and UniFlow products. Joe’s duties include Service Call Outs, Routine Preventive Maintenance, Network Installations, and Firmware Upgrades.


 


Find Out More About The Services & Solutions We Provide


Keyboard KJL Group
Business Support Services

We offer general and specialist business technology support. Our engineers are well trained, friendly and dedicated.

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Managed solutions man on laptop
IT Solutions for Businesses

Our solutions include networking, Wi-Fi , file sharing, phone systems, display advertising, print services and more!

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Security for all devices
Security For All Devices

Our security solutions include network security, Wi-Fi security, encryption, server management and more!

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Managed Printing Solutions
Managed Print Solutions

KJL Docs offer the latest print devices and help companies improve their efficiency through document management solutions.

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